Vanille, illustrator 🇫🇷

In France, deliveries are made within 3 to 5 working days (Monday to Friday).
In Europe, deliveries are made within 5 to 8 working days (Monday to Friday).
Your order is delivered to the delivery address indicated on the order form. If you are absent at the time of delivery, a delivery notice is left for you to collect your parcel from the nearest post office. The parcels are kept pending at the Post Office for 15 calendar days. An identity document is required to collect your parcel. In case of non withdrawal within the time limit set by the carrier, the products will be returned to Happy Funky Family.

Large portraits are portraits whose total dimensions exceed 2m.
In France, deliveries are made to your home within 3 to 5 working days after making an appointment within 3 days. Delivery by a person at the doorstep of your home. The parcel will be delivered against signature.
In Europe, deliveries are made within 5 to 10 working days (depending on the country) after making an appointment within a maximum of 3 days. Delivery by a person at the doorstep of your home. The parcel will be delivered against signature.
Express service possible on estimate.

The delivery times we indicate are those generally observed by the carrier. They are added to the time of availability of the product and the time of dispatch related to the treatment and the preparation of the order. No reimbursement of shipping costs will be made in the event of delivery within a longer period than those indicated.

We would like to provide you with accurate information about shipping costs. Without even having to log in or create an account, you can see the exact amount of shipping costs to be paid in your shopping cart by indicating the country of delivery, before confirming your order.
Shipping costs are automatically calculated according to the place of delivery and the products ordered, so as to ensure that the cost is as fair as possible.

It is important to know that customs fees and import taxes are charged once the package has arrived in the destination country. As your order is being held by customs, you may have to pay additional fees and taxes. These charges must be paid by the recipient of the package.
Unfortunately, we have no control over the amount of these fees and are unable to determine the amount as customs clearance policies and import taxes vary greatly from country to country.

If the packaging of your package and/or the product(s) has been damaged, note the defects and damage on the carrier's delivery note. You can also refuse the package. This delivery note will be an important piece of evidence so that the Happy Funky Family or the carrier can compensate you (refund, exchange).

If you notice these anomalies after unpacking your package, contact us at the following email address: [email protected] within 3 days of delivery.

For more information, please contact us at [email protected]